In October 2020, medical-apparel company FIGS released a promotional video intended to market its brightly colored scrubs. The advertisement featured a female osteopathic physician wearing neon-pink scrubs while reading Medical Terminology for Dummies—most conspicuously, she was holding the book upside down. The camera then zoomed toward a blank identification badge marked only with the letters “DO,” referring to the Doctor of Osteopathic Medicine credential. Female physicians and osteopathic physicians quickly condemned the spot as sexist and professionally insulting, arguing that it reduced a qualified medical professional to an incompetent visual gag while using a medical specialty as a punchline. The backlash forced FIGS to remove the video. Co-CEOs Heather Hasson and Trina Spear apologized publicly, acknowledged that the campaign had failed, and said the company would hire consultants to review future advertising. FIGS later partnered with the American Osteopathic Association and pledged $100,000 to the organization, turning an embarrassing marketing failure into a formal attempt at repairing its relationship with the physicians it served.
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AI concept artworkArchive Record · 2020s
FIGS's 2020 'Medical Terminology for Dummies' Ad Sparks a Sexism Backlash
FIGS / 2020s
In October 2020, medical-apparel company FIGS released a promotional video intended to market its brightly colored scrubs. The advertisement featured a female osteopathic physician wearing neon-pink scrubs while reading Medical Terminology for Dummies—most conspicuously, she was holding the book upside down. The camera then zoomed toward a blank identification badge marked only with the letters “DO,” referring to the Doctor of Osteopathic Medicine credential. Female physicians and osteopathic physicians quickly condemned the spot as sexist and professionally insulting, arguing that it reduced a qualified medical professional to an incompetent visual gag while using a medical specialty as a punchline. The backlash forced FIGS to remove the video. Co-CEOs Heather Hasson and Trina Spear apologized publicly, acknowledged that the campaign had failed, and said the company would hire consultants to review future advertising. FIGS later partnered with the American Osteopathic Association and pledged $100,000 to the organization, turning an embarrassing marketing failure into a formal attempt at repairing its relationship with the physicians it served.
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